Terms of Service
Last updated: 27 October 2026These Terms govern the use of UNIDAHost hosting, domain, server and related infrastructure services.
1. Services
UNIDAHost may provide shared hosting, domain-related services, VPS infrastructure, SSL, email, DNS assistance and related technical services according to the selected plan or order.
2. Account responsibility
Customers are responsible for maintaining accurate account information, protecting access credentials and using services lawfully and responsibly.
3. Payment and activation
Paid services are activated after the required payment has been successfully verified. Provisioning may also depend on service availability, provider confirmation or required customer information.
4. Domains
Domain availability and provider pricing may change until an order is confirmed. Registration, renewal and transfer operations may be subject to registry and registrar rules.
5. VPS and VPN use
VPS customers may operate supported software, including approved VPN technologies such as WireGuard or OpenVPN, provided their use complies with applicable law, provider policies, network-abuse rules and the customer's service limits.
6. Acceptable use
Services must not be used for unlawful access, malware distribution, fraud, spam, abusive traffic, attacks, unauthorized surveillance, or activity that disrupts UNIDAHost or third-party infrastructure.
7. Suspension and termination
UNIDAHost may suspend or restrict a service where necessary to protect infrastructure, investigate abuse, comply with legal requirements or address overdue service obligations.
8. Service changes
Technical specifications, provider dependencies and product features may change as infrastructure evolves. Material commercial changes will be communicated where reasonably applicable.
9. Contact
For service questions, contact UNIDAHost support through the official contact channels published on this website.
10. Non-subscription purchases and renewals
UNIDAHost hosting, domain and related services are purchased for the stated service period or as one-time transactions. Monthly and annual prices describe billing periods and do not, by themselves, authorize automatic recurring payments. Renewal requires a separate customer-authorized transaction.
11. Refund and cancellation policy
Hosting payments are final and non-refundable once the service has been activated or provisioned. Domain registration, renewal, transfer and restoration fees are non-refundable once submitted for processing, subject to applicable registry rules and law. Other one-time technical services are non-refundable once the requested work has commenced or been delivered.
Cancellation or non-renewal does not automatically entitle a customer to a refund for an activated service or unused prepaid service period. Confirmed duplicate payments, billing errors and undelivered services will be reviewed and resolved as required by applicable law.
Nothing in these Terms excludes statutory rights or remedies that cannot lawfully be excluded.
These terms are operational website terms and should receive formal legal review before final commercial launch.