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Commercial Terms

Last updated: 27 October 2026

Hosting billing

Hosting plans may be billed monthly or annually according to the pricing shown at the time of order. Eligible annual plans may include promotional benefits.

Annual hosting benefit

Where an annual plan includes one month free, the annual amount is calculated from eleven months of the applicable monthly price.

Domain promotions

Eligible Grow, Boost and Max annual hosting plans may include one eligible standard domain registration free for the first year. Premium domains and otherwise excluded domain extensions do not automatically qualify.

Domain renewals

Future domain renewal pricing is separate from the first-year promotion and may reflect provider renewal cost and the applicable UNIDAHost renewal margin.

Transfers

Domain transfer eligibility and pricing depend on registrar and registry requirements. A transfer is not automatically included in a free-domain promotion.

VPS

VPS pricing, resources, IP allocation and optional software deployment depend on the selected compute plan and available provider capacity.

VPN-ready VPS

Supported VPS plans may offer optional WireGuard or OpenVPN deployment. VPN software is deployed only to the customer's eligible VPS after service activation and authorization.

Taxes and currency

Displayed pricing and tax treatment follow the commercial configuration shown at checkout. Provider costs may originate in another currency and may be converted for billing.

Non-subscription service purchases

UNIDAHost provides hosting and related infrastructure services for the selected prepaid service period. Monthly and annual billing periods do not constitute authorization for automatic recurring payments. Renewals require separate customer authorization.

No refunds for activated hosting services

All payments for hosting, VPS hosting, server provisioning, hosting renewals, upgrades and related hosting services are non-refundable once the purchased service has been activated or provisioned, except where applicable law requires otherwise.

Domain registration, transfers and renewals

Domain registration, renewal, transfer and restoration payments are non-refundable once submitted to the applicable registry or registrar for processing, subject to mandatory legal rights and applicable registry or registrar rules.

Other one-time services

Setup, migration, configuration and other non-subscription service fees are non-refundable once the requested work has commenced or the service has been delivered, except where applicable law requires otherwise.

Cancellation and payment exceptions

Cancellation or non-renewal does not create an automatic refund entitlement for services already activated or delivered. Confirmed duplicate charges, billing errors and undelivered services will be reviewed and resolved in accordance with applicable law. Nothing in these Commercial Terms excludes non-waivable statutory consumer rights.

These commercial terms should receive formal legal and tax review before final production launch.